Summary: be supportive and ask questions. No harassment, no politics.
The SalesDev.Global community is made up of startup founders from all over the world with a variety of skills and experiences. To help ensure that all members feel equally welcome to participate, we have created these guidelines. We expect all SalesDev.Global members will uphold these guidelines and contribute to their enforcement by reporting inappropriate content. These guidelines apply to all user communication on SalesDev.Global, including the community forum and live events.
Be supportive and friendly. Nuance is easily lost when communicating online, especially when many people are not using their first language. Instead of making assumptions, stay calm and ask clarifying questions. If you feel you can’t be patient or friendly, take a step back and respond later.
Critically discuss ideas, never people. There are no dumb questions, but there are some ideas that are unlikely to be successful. If you want to share critical opinions, focus on the idea, not the person. Point out your concern, then ask a clarifying question that will help the other person think the issue through.
Discuss and respect ideas. Don’t make it personal. We’re all here to learn and share ideas. When you have critical feedback, focus on the ideas that others are sharing, not the person. These types of critical comments are usually welcome:
“Competing on price seldom helps growing companies. Have you considered adding new and differentiated features to your product?”
“I don’t understand how that plan will solve the problem you described. Are you trying to solve X or Y?”
“You said you want to lower your cost of sales. Your plan adds more steps to the sales process, that will result in significant added time and effort for your sales team. Can you clarify how that plan will help achieve your goal?”
These types of comments are NOT welcome:
“Your question is stupid.”
“You are a moron.”
“Your plan will never work.”
Harassment and threats are unacceptable. Low-level harassment is still harassment. Even minor or subtle put downs set a negative tone in our community that will alienate others.
Bigotry is not allowed. We strive to be a community that welcomes and supports people of all backgrounds and identities. This includes, but is not limited to, members of any race, ethnicity, culture, national origin, color, immigration status, social and economic class, educational level, sex, sexual orientation, gender identity and expression, age, size, family status, political belief, religion, and mental and physical ability. Everybody is welcome here.
Politics are not allowed. If a comment mentions Trump, Hillary, Biden, Pence, Liberals, Conservatives, Labour, elections or other political topics in any context that is not focused on growing startup sales, it will be deleted.
- Enforcement and reporting. If you see something that you feel violates these guidelines, please bring it to our attention using the flag option on messages and topics. We take your reports very seriously. If you have a concern that you think merits additional attention, you should report it to firstname.lastname@example.org. All reports will be kept confidential.
The SalesDev.Global team determines whether content is appropriate and we will make a decision internally. If we’ve found a violation of our community guidelines, repercussions may include (but are not limited to):
- Warning to the violator(s)
- Removal of violating content
- Banning accounts of the violator(s)
Decisions of the SalesDev.Global team are final; there is no appeal or review.